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flareAI for Shopify : Listen. Uncommon (but Powerful) Ways to Use Customer Reviews

flareAI for Shopify : Listen. Uncommon (but Powerful) Ways to Use Customer Reviews

 

flareAI for Shopify : Listen. Uncommon (but Powerful) Ways to Use Customer Reviews flareAI for Shopify : Listen. Uncommon (but Powerful) Ways to Use Customer Reviews

Listen. Uncommon (but Powerful) Ways to Use Customer Reviews

Customer reviews can be a powerful tool to grow your eCommerce business

One obvious benefit is establishing social proof & bragging rights :-)

But it is common to miss the other powerful benefits.

Uncommon but Powerful Use #1.

Grow on autopilot.

More positive reviews mean you will rank higher in Google Search.

Get free sales, especially from locals.

Uncommon but Powerful Use #2.

Never stop improving your business processes.

Read every 5-star review, and double down on what you are good at.

Read every 1-star review, and really listen to what the customer is saying, doesn't matter how unreasonable it may sound. Listen, I mean really listen. Fix the customer issue, more importantly, fix the business process that caused the 1-star.

Uncommon but Powerful Use #3

Never stop improving your product.

Search 1-star to 5-star reviews, for product improvement ideas and new product inspirations.

Uncommon but Powerful Use #4

Marketing the reviews

According to Harvard Business Review, marketing products as “customer-ideated” increases market performance by up to 20%.

Showing customers you care about their input makes them feel heard and valued, which in turn builds their brand.

The best-selling LEGO set 21319 Central Perk was ideated by a customer.

Uncommon but Powerful Use #5

Refine your Ideal Client Profile.

Positive reviews can identify customers who are particularly satisfied with a business and who may be more likely to recommend it to others.

Use the 5 uncommon ways to turn complaints & praises into Profits.

How do you use customer feedback in your business?

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